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I got the bitcoins but it's not getting added to my wallet, I even got the email etc. and it shows up but see this
Transaction is not available at this time
Bitcoins transaction is completed but I don't get the coins
Answers
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The transaction ID would be helpful to further diagnose what went wrong, however without that information, you can try the following:
Refresh the transaction cache.
- Go to "Settings" (gear icon)
- Choose the BCH wallet
- Go to "More Options"
- Choose "Transaction History"
- Choose "Clear Cache" to reset your transaction list.
Note that it will say 'Updating Wallet' until the list has been retrieved.
Refresh the server's cache.
- Go to "Settings" (gear icon)
- Choose the BCH wallet
- Go to "More Options"
- Go to "Wallet Addresses"
- Choose Scan addresses for funds
Note that it will say 'Scanning Funds' until the addresses have been scanned.
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check the Bitcoin Block Explorer on the transaction and/or your wallet to see what the status of the transaction is.
1Can you share the error message in English? If you check the address on an explorer, so you see your coins? – Raghav Sood – 2018-05-13T12:53:11.967
The error message says something like "Transaction could not be found." @Yuma can you share a txid (Transaction ID)? – 0xb10c – 2018-05-13T21:41:54.280