I downloaded bitcoin.com wallet and immediately sent myself an email of my BTC address. Right after that I purchased some bitcoin through simplex. So the transactions (I made two, on the same address) went through, i can also see it on blockchain.info. The thing is, that I can't see it in my wallet. Also, the address I sent myself is also not visible in the wallet. I still have the email tho. I went back and forth with bitcoin support (one guy named Steven), i cleared my chache, generated all the new addresses, scanned for funds, I tryed everything he said. He also said that the error message should not be showing, also stopped believing me about my issue. Ok, so here's the thing I want to know. How can I try to access my bitcoin just through the BTC address? Or at least, can I find out to wich wallet this address is linked to? Because if it is not linked to my wallet, which wallet is it linked then? Can a bitcoin address not be linked to a wallet? If so, can anyone retrieve the money then? I will be very thankful for any response that could be helpful. Thank you in advance