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First of all, Sorry for my terrible English!
On Sep 24 i installed the BLockchain.info android app, before that, i signed up in their web application and made my account strong with 2-step-verification and wallet recovery phrase.
When i used the app, i logged in first time and it wants my verification(email and phone number 2FA), I just fill them and wait for app, but after it all of my bitcoins send to another address without my confirmation ( the address is 16hUh5k9V41EMzcuYW3kmkTCzyqju7RXr1 and yesterday had a another transaction ).
So what's going on exactly?
Their support says it must be hackers or malware, but how? It was their app. After all, i just installed the app on 3 different devices, each of them shows the same picture in attachment with same address.
Please help me, and tell me what i must do?
Really, I'm SORRY FOR MY ENGLISH!
Isn't 16hUh5k9V41EMzcuYW3kmkTCzyqju7RXr1 your bc.i address? – amaclin – 2017-09-26T09:23:00.443
No, i never seen this address! I checked it, it has a lot of transactions. – Mettkov – 2017-09-26T10:19:50.253
Where did you get the application? Seems to me that it is fake app. – amaclin – 2017-09-26T11:23:41.663
https://play.google.com/store/apps/details?id=piuk.blockchain.android I'm thinking like u, but the app had their database info including my email, my phone number – Mettkov – 2017-09-26T11:48:34.123
Can i find email or owner name or anything that can help me from this address? – Mettkov – 2017-09-26T11:54:18.697