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I have a wallet on Luno and another on Poloniex. Both pre-exist the Bitcoin (BTC) to Bitcoin Cash (BCH) fork. After the fork, Poloniex created another wallet for me containing the same number of BCH as I had BTC at the time of the fork. All good so far. Now I wished to transfer the BTC from Poloniex back to Luno, but I mistakenly sent from my BCH Poloniex wallet instead of my BTC wallet. Both Poloniex and Luno claim that the BCH that I sent to the BTC wallet on Luno is "lost". However, from my (very limited) understanding of the blockchain and the fork, would the BTC address on Luno not have been duplicated to the BCH blockchain at the time of the fork, and therefore be a valid BCH address? If so, how would I go about claiming that address - or can Luno do this since they still control that same address on the BTC blockchain and have the private keys, and would/might/(should??) be able to lay claim to the coin in the BCH blockchain?