Electrum shows "No FX rate available" and balances show "No Data" and last transaction doesn't appear

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My Electrum 2.8.2 shows "No FX rate available" at the bottom and shows "No Data" for the balances. Also, I'm missing a transaction that someone said they sent to me. How do I fix this to see my latest transactions and USD balances?

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Chloe

Posted 2017-06-07T18:02:24.047

Reputation: 568

Is it possible that your Electrum client isn't connected to an Electrum server?Murch 2017-06-07T18:04:47.330

It says it is. There is text in the 'Console' tab and the green light is on in the corner.Chloe 2017-06-07T18:07:54.943

Perhaps you could add a bit more information what you've tried.— I assume that you've tried to "turn it off and on" again? ;)Murch 2017-06-07T18:11:42.697

1Try connecting to a different Electrum server.Andrew Chow 2017-06-17T17:58:52.020

Answers

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I've just had this problem as well. It looks like Electrum gets its currency information by default from the BitcoinAverage website. You could try to select a different source of information. Try and see if this helps:

Go to Tools > Preferences > Fiat > Source > Select something like BlockchainInfo

Spectre208

Posted 2017-06-07T18:02:24.047

Reputation: 26

This is a partial answer and could be improved by addressing the missing transaction reported by the asker.Murch 2017-06-18T18:05:41.523

Turns out the sender sent to the wrong address, an old address from an old wallet, but luckily I still had the key. Cost me a few bucks to sweep it though.Chloe 2017-06-18T20:11:53.440