Will MtGox accept a poor quality ID photo?

1

An exchange I use (Mt. Gox) wants me to send a color scan of my ID. The only camera I have access to is a grainy camera on my feature phone. I don't know the camera resolution but it is not very high.

The ID is readable but doesn't fill even half the image. If I try to get closer, the image is too out of focus.

Will this image be accepted or will my account end up getting locked ("under review") until I send in a scan with a better photo?

Stephen Gornick

Posted 2012-08-06T03:51:14.517

Reputation: 26 118

1Can you clarify which exchange you're asking about? Each will likely have its own policy. I see you've included the tag "mtgox", but it should be clarified within the question itself.Highly Irregular 2012-08-06T04:03:16.250

1I don't know the answer to your question, but do you have a webcam? That may be able to take reasonable quality photos.Chris Moore 2012-08-06T04:31:19.403

@HighlyIrregular Mt. Gox. Updated.Stephen Gornick 2012-08-06T08:20:10.343

1@ChrisMoore Figured out another option -- a friend with a better phone.Stephen Gornick 2012-08-06T08:24:18.653

Answers

2

No, it will not. The information on the scanned image must be very clear and show a clear photograph.

It is best to scan the ID using a quality scanner. Even a picture taken on a smartphone and filtered with a "scanning" program was insufficient for their requirements.

Source: I lazily tried everything, getting rejected each time, then finally going and scanning the ID.

Colin Dean

Posted 2012-08-06T03:51:14.517

Reputation: 6 559

1side-note: with Bitcoin-Central I just took a picture with my smartphone and they accepted it, but it was an (relatively) high-quality phone camera.o0'. 2013-01-11T14:48:21.107