Bitcoins never showed up in wallet. Yet sender says transfer complete

1

I've used a site called bit trade australia to buy and send bitcoins to a wallet on blockchain.info. Successfully three times this month, trusted too.

Yet this time (after receiving an email from BTA, "your coins have been transferred" like normal) there is zero proof on blockchain.info of this happening. My wallet hasn't changed. No bitcoins. It's been 13 hours since that email. And I assure you, this has never happend to me before.

Any ideas? Thank you, Regards.

user31223

Posted 2015-12-15T11:21:24.830

Reputation: 11

What is the tx id of the transfer?George Kimionis 2015-12-15T14:27:29.037

What wallet software do you use?morsecoder 2015-12-15T15:40:26.767

Answers

3

This should be easy to prove or disprove using any block chain explorer. Ask the sender to send you the transaction hash for the transaction where the coins were supposedly sent to you. Then, do a search for this transaction hash using any block chain explorer (such as blockchain.info). If a transaction is found for the hash, with your bitcoin address and the amount that you expected as one of the outputs, then this confirms that the sender did indeed make the payment to you. Otherwise, the sender can't support their claim.

mti2935

Posted 2015-12-15T11:21:24.830

Reputation: 609

-3

If they are using an intermediary with poor performance it could could just be sitting in a queue somewhere.

Ian Arbitraria

Posted 2015-12-15T11:21:24.830

Reputation: 1