Is support@pi.uk.com the real blockchain.info's support address?

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Currently blockchain.info lists that address in the "about us" page, but since the site is behaving erratically, I wonder if it's the real address or a phony one.

I.e. if the site was hacked, the address would likely be replaced with one the attacker has access to, so the info provided on the site itself is not very useful to determine if that address is genuine.

o0'.

Posted 2012-04-30T12:36:30.743

Reputation: 5 180

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Blockchain.info (i.e., Qkos Services LLC) is still a one-person operation and that one-person is traveling at the moment (presumably for his previously announced plan to team up with someone and build epic Bitcoin stuff). Here's the latest: https://bitcointalk.org/index.php?topic=40264.msg875431#msg875431

Stephen Gornick 2012-04-30T18:50:30.937

@StephenGornick sure, that was not to be intended as a criticism, I simply wanted to be sure that address was really his own.o0'. 2012-05-01T09:15:06.113

It's worth noting that this question and answer could be edited by a number of people...Highly Irregular 2012-05-02T22:33:28.493

@HighlyIrregular sure, but the history remainso0'. 2012-05-03T07:13:51.967

Answers

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That's the address I used to contact Ben Reeves (blockchain.info's author) a few months ago, so it should be correct. Whether it is still in his control is a different question. He is also known as piuk in the bitcointalk forums.

Meni Rosenfeld

Posted 2012-04-30T12:36:30.743

Reputation: 18 542

Furthermore that address is written in the whois record, too.o0'. 2012-04-30T15:48:03.840

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I reported a bug to that address just a week ago and had it fixed immediately:

From: Ben Reeves <support@pi.uk.com> via gmail.com Apr 23 (7 days ago)
To: Chris

Chris,

Thanks for the heads up. This should be fixed now.

piuk

I've used the same address many times in the past, too. Sometimes I don't get a reply, sometimes I do.

Chris Moore

Posted 2012-04-30T12:36:30.743

Reputation: 13 952